Terms & Conditions

1. Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.

2. Use of Services

Our services include food delivery, catering, and event planning. You agree to:

• •Provide accurate and complete information when placing orders
• •Use our services only for lawful purposes
• •Not misuse or attempt to gain unauthorized access to our systems
• •Comply with all applicable laws and regulations

3. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

• •Prices are subject to change without notice
• •Payment must be made at the time of order or delivery as specified
• •We accept various payment methods including cash, cards, and digital wallets
• •All transactions are processed securely

4. Delivery and Catering

Delivery times are estimates and may vary based on traffic, weather, and other factors.

• •Delivery charges may apply based on distance and order value
• •Catering services require advance booking (minimum 7 days for large events)
• •Special dietary requirements must be communicated at the time of booking
• •Setup and cleanup services are available for catering events

5. Cancellation and Refund Policy

Cancellation and refund policies vary based on the type of service:

• •Delivery Orders: Can be cancelled up to 2 hours before scheduled delivery for full refund
• •Catering Bookings: Require 48 hours notice for full refund
• •Partial Refunds: May be issued for late cancellations at our discretion
• •Refund Policy: 50% refund will be provided for cancellations made within the specified period
• •Refunds will be processed within 7-10 business days

6. Food Safety and Quality

We maintain the highest standards of food safety and hygiene. All our food is prepared in certified kitchens following strict quality control measures. However, we cannot guarantee that our food will be suitable for individuals with specific allergies or dietary restrictions unless specifically discussed and confirmed.

7. Liability

While we strive to provide the best service, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the specific order or service in question.

8. Privacy and Data Protection

We respect your privacy and protect your personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

9. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.